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PRIVACY POLICY

Fur Gift and its affiliates ("Fur Gift" or "we", "our", "us") respects the privacy of our consumers. This Privacy Policy ("Privacy Policy") explains the type of information we collect from individuals that visit our websites (each, a "Site"). By using or accessing our Services, you agree to the collection, storage, use and disclosure of your information as described in this Privacy Policy.

WHAT INFORMATION WE COLLECT

Information you give us. We collect and maintain information that you may provide to us through use of our Services, including shipping address, billing address, credit card information, telephone number(s), email address(es) and purchase/return/exchange data. For example, when you set up your account and/or make online purchases, you will be asked to provide information necessary to facilitate the transaction such as contact and payment information; when you enter our contests, sweepstakes or other promotions, you may be asked for information necessary to fulfill the promotion; when you post comments or other content in publicly available forums on our Services (e.g., Product reviews, Q&A forum), anything you post will be available to us as well as visitors to our Services; when you post information about us on third party social media platforms (each, a "Social Media Service"), we may collect such information through an integration with the Social Media Service provider; when you contact our customer service representatives, we collect additional information you choose to provide our representatives. 

Information automatically collected. We use technology to automatically collect other information about you when you visit our Services or view our advertisements. See Cookies and Interest Based Advertising, below. This information helps our online Services work correctly and supports our customer marketing and analytics efforts. This information includes, and is not limited to, device type, browser information, operating system information, device IP, device information, IP address, mobile device identifier, software version, phone model, phone operating system, carrier information, geo-location, the date, time, length of stay, referring website and specific pages accessed and other actions you take on our online Service.

Information collected from other sources. We receive information about you from other sources to help us correct or supplement our records, improve the quality of personalization of our Services to you and prevent or detect fraud. We may use this information consistent with this Privacy Policy.

Information collected through Social Media Services. You may be able to access our Services through Social Media Services. If you log on to our Services through a Social Media Service, you give us permission to access, store and use any information that you permit the applicable Social Media Service to share with us in accordance with your privacy settings with the applicable Social Media Service. When using Social Media Services with our Services, the Social Media Service provider will be able to collect information from you. We may also place tags and other data collection mechanisms on our Services from Social Media Services through which they can collect information about the usage of our Services and their services across multiple devices (such as your smartphone and your computer) for use by both us and such Social Media Service. We are not responsible or liable for the privacy practices or content of the applicable Social Media Service. We encourage you to review, and if necessary, adjust, your privacy settings with the applicable Social Media Service before logging in to our online Services using the applicable Social Media Service. Information that we receive from Social Media Services is stored and use by us in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

We use, process and disclose your information we collect for our business purposes, including:

Responding to your questions and requests. We use your information to provide you with transactional assistance such as fulfilling your order and ensuring proper delivery of your products, as well as administering promotions such sweepstakes and contests and responding to reviews, comments or other feedback you provide.

Communicating about your account. We may contact you to tell you about changes to this Privacy Policy, our Terms of Use or changes to our Services, products and programs. We may also tell you about issues with your orders or if there is a product recall.

Improving our products and services. We may use your information to make improvements to our Sites, Apps products and services, including to personalize our service offerings to meet your needs.

Reviewing Site and App trends and customer interests. We may use your information to customize your experience with us. We may collect information about your activities on and interactions with various devices and link that information. Through such cross-device linking, we can provide you with a consistent experience across the devices you use. We may also combine information we get from you with information about you we have received from third parties or publicly available sources to assess trends and interests. 

Improving marketing communications. We may send you communications about promotions or offers via regular mail, email or other electronic channels, including ads on Social Media Services. We may use information, including information collected across different online services and collected from the various devices you may use, to deliver marketing communications based on your interests.

Promote our products or services. If you complete a product review or other feedback or provide any image of your pet(s), we may use your submission for commercial purposes to promote our products and services

Other uses we may disclose. We also may use your information with your consent, and as otherwise permitted or required by law.

WHAT INFORMATION WE DISCLOSE

Fur Gift does not rent, sell, trade or disclose your information to unrelated third parties, except as set forth in this Privacy Policy. We may share your information in limited circumstances, such as to conduct our business, when legally required or with your consent, including:

Affiliates. We may share your information with our affiliates for business, operational, promotional, marketing or other purposes consistent with this Privacy Policy.

Third-Party Service Providers. We may disclose the information collected about you to our third-party contractors and partners relating to their performing services or other activities in support of our Services and/or our businesses, or their completing or confirming on our behalf a transaction or series of transactions that you conduct with us. Examples include third parties which may fulfill orders, deliver packages, send postal mail and/or e-mail, analyze data, provide marketing research and assistance, process credit card payments and provide customer service. These contractors and partners are restricted from using information that identifies you (excluding any information that is aggregated or otherwise reasonably de-identified) in any way other than to provide services for us.

COOKIES AND INTEREST-BASED ADVERTISING

Tracking tools we use. We and our service providers collect information about users over time and across different websites and devices through the use of tracking tools including cookies, web beacons, device identifiers and other online information-gathering tools (collectively, "cookies"). While the cookies that we use may change from time to time, we use cookies for the same purposes, including:

  • To authenticate your account and store your password if you are a registered account holder;
  • To monitor performance of our Services;
  • To learn more about the way you interact with our content;
  • To personalize your experience on our Sites and Social Media Services;
  • To optimize and tailor our Sites 
  • To make product recommendations and provide you with advertising content on our Services and elsewhere in which we think you will be interested;
  • To measure the effectiveness of personalized ads;
  • To pursue analytics and research to help us improve our Services and product offerings;
  • To better understand our Site visitors and their respective interests, including by learning about your online activities across devices.

 

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information.

DATA RETENTION

We may retain your data for as long as we believe there is a business, legal or security reason for doing so, even if you are no longer an active customer.

CHANGES TO THIS POLICY

We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this Privacy Policy at any time. You should consult this Privacy Policy regularly for any changes.

GOVERNING LAW

By choosing to visit our Services, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of California, without reference to the choice of law or conflicts of law principles thereof, and will be subject to the dispute resolution clause contained in the terms of use applicable to the Services. You also agree to abide by any limitation on damages contained in the terms of use of our Services.

QUESTIONS

If there are any questions regarding this Privacy Policy, you may contact us using the information below. 

service@furgift.com